Vale Holiday Parks Managed Network & Park WiFi Since 2021
We’ve looked after Vale Holiday Parks since 2021. We audited every site, rebuilt the networks and park WiFi with new equipment where it was needed, and now monitor every connection, as well as running their phone system.
One Team
for the Whole Park
Vale Holiday Parks runs family holiday parks, where guests expect WiFi that just works and the business depends on its network for bookings, payments and running the park.
Since 2021 we’ve been the one team behind all of it: the park network, the guest WiFi and the phones.

The Challenge
Holiday park networks grow over the years, one piece at a time, until nobody’s quite sure what’s there.
- Networks Built Up Over TimeEquipment added bit by bit, without one clear design behind it.
- Park-Wide WiFiGuests across the park all expecting a connection that works.
- Problems Found LateWithout proper monitoring, faults tend to come to light when someone complains.
- Phones on a Separate SupplierAnother system and another supplier to deal with.
What We Did
We started by finding out exactly what was there, then rebuilt what needed rebuilding.
- Step 1Audited Every SiteSurveyed the network and WiFi on each park to see what was there and what wasn’t working.
- Step 2Ripped Out & RebuiltTook the networks apart and installed new equipment wherever it was needed.
- Step 3Proactive MonitoringImproved the monitoring, and now proactively monitor all the connections.
- Step 4Phone SystemProvide and support Vale’s phone system, alongside the network.
- Step 5Ongoing ManagementLook after the network and park WiFi day to day, and have done since 2021.
The Result
- Networks and park WiFi rebuilt properly, with new equipment where it was needed
- Every connection proactively monitored, so problems are picked up rather than waiting for a call
- One local team for the network, the WiFi and the phones, since 2021
Related Pages
- Holiday Park WiFiHow we design, install and look after WiFi for parks, lodges and campsites.
- Phone Systems3CX business phones, including AI receptionist features, from a 3CX Silver Partner.
- Heatherton & Florence SpringsA full fibre network to more than 60 lodges and glamping units near Tenby.
- Network MonitoringIT support and monitoring from the same team that runs your network.
Is Your Park Network Up to the Job?
We’ll audit your park’s network and WiFi, tell you honestly what’s working and what isn’t, and put together a plan to fix it. Leave your details and we’ll call you back.
Rather talk? Contact us on:
Wales - 01437 76 33 33
South West - 01579 68 60 01
- hello@dragonwifi.co.uk
You’ll be answered by a human in our office!
