Public Sector Connectivity & Technology


Public bodies are accountable for connecting the places commercial providers walk away from — rural communities, remote sites and live emergency operations. Dragon WiFi deliver and support connectivity, security and communications for local authorities, Welsh Government and public bodies, transport operators, education and care providers, and the emergency services across Wales and the South West. One accountable team, from survey to ongoing support.


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GBVS Registered Supplier

Crown Commercial Service

Wales & South West
Rated 4.7/5 on Google

The Challenges Facing
Public Sector Bodies

Council spending is under increasing scrutiny every year. As a vendor-agnostic supplier, Dragon WiFi looks at solving problems with a long-term technical solution that will be sustainable and maintainable.
Dragon WiFi Holiday Park Internet Receiver

Challenge 1
Connecting the places no one else will

Commercial providers build where it pays. That leaves councils, government bodies and rural communities responsible for the premises the market and even the Universal Service Obligation leave behind — the genuine not-spots where standard solutions simply do not reach.

Challenge 2
Public money, procurement and accountability

Public spending has to be justified, audited and demonstrably good value. Single-purpose suppliers and call-centre support models make that harder, not easier — every fault becomes a question of whose responsibility it is.

Challenge 3
Continuity that cannot fail

Connectivity for a care home, a school or an emergency operation is not a convenience. When it fails there are consequences. Public bodies need resilience designed in, and support from people who answer the phone - not a ticket queue.


Public Sector Technology
Delivered and Supported by One Accountable Team


Dragon WiFi work with public sector bodies across Wales and the South West — local authorities, Welsh Government and public bodies, transport operators, schools and colleges, care providers and the emergency services. We assess what is genuinely possible at each location, recommend the right solution rather than the easiest one to sell, and then install, configure and support it directly.

Because we deliver the broadband, the WiFi, the mobile coverage, the CCTV and the telephony ourselves — and support them with our own engineers — there is one team accountable for the whole system. For a public body answerable for how it spends and how reliably it operates, that single point of accountability matters as much as the technology.

Our public sector work spans rural mobile-coverage installations, onboard connectivity for Welsh public transport, and dedicated communications for the emergency services through our SARcom division. We are a named partner in the Welsh Government-backed StarBws project, bringing satellite and 4G WiFi to rural bus routes, and have delivered onboard connectivity for Transport for Wales. We are as comfortable connecting a remote community left behind by every commercial provider as we are equipping a search-and-rescue team for a coastal incident.


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Dragon WiFi van next to a public transport bus

Our recent StarBws project in Wales showed how we can use technology to provide connectivity on truly remote public transport services.

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What Public Sector Bodies
Get With Dragon WiFi



One Accountable Supplier
Broadband, mobile, WiFi, CCTV and telephony from one team — installed and supported by the same people. No finger-pointing between suppliers when something needs attention.

Connecting Genuine Not-Spots

We specialise in the locations commercial providers and the USO leave behind. We install WaveMobile small-cell technology — the same technology used in the DSIT-backed 5G DRIVE programme that brought coverage to 21 Welsh tourist not-spots for the first time — bringing usable mobile signal, including 999 access, where there was none.

Grant & Voucher Scheme Experience
We are a registered supplier under the UK Government’s Gigabit Broadband Voucher Scheme and have delivered grant-funded connectivity including the Access Broadband Cymru scheme. We help eligible premises navigate and use the funding available.

Emergency-Grade Resilience

Through our SARcom division we deliver mission-critical communications for HM Coastguard, mountain rescue and other emergency services. The same engineering discipline goes into every public sector installation — failover, monitoring and redundancy built in.

Compliance-Aware Systems

Our CCTV and recording solutions are specified with safeguarding, retention periods and audit requirements in mind — including CQC-aware audit trails for care settings and access logs for controlled environments.

Direct, Local Support

Local engineers across Wales, Cornwall, Devon, Dorset and Somerset. When you call, you reach our office and our team - not a national helpdesk queue.
Most issues are resolved remotely before they affect operations.

Why Choose Dragon WiFi For Public Sector?

Proven Rural Not-Spot Technology

Dragon WiFi are WaveMobile-certified small-cell installers — deploying the same small-cell technology that powered the DSIT-backed 5G DRIVE programme, which brought mobile coverage to 21 Welsh tourist not-spots for the first time.

Specialist Emergency Services Division (SARcom)

Our SARcom division provides connectivity and communications for UK emergency services — HM Coastguard, mountain rescue, police and fire services. SARcom is built and run by Dragon WiFi, founded by a serving HM Coastguard volunteer. Public bodies get a partner that already operates where reliability is non-negotiable.

Trusted by the Welsh Government and Transport for Wales

Dragon WiFi is a named partner in the Welsh Government-backed StarBws project — one of the first deployments of its kind on a local bus service — delivering onboard passenger WiFi across rural routes by combining Starlink, Peplink and WaveMobile technology. We have also delivered onboard connectivity for Transport for Wales, including the fflecsi rural bus WiFi trial with TfW’s Innovation Lab.

Project Gigabit GBVS Registered Supplier

Dragon WiFi is a registered supplier under the UK Government’s Gigabit Broadband Voucher Scheme, listed alongside providers including Openreach in scheme areas such as Derbyshire. We understand how public broadband funding works and how to deliver against it.

Crown Commercial Service Supplier

Dragon WiFi is a Crown Commercial Service supplier (now the Government Commercial Agency), appointed to the Low Value Purchase System (RM6237). For eligible public sector buyers this means our goods and services can be procured quickly and compliantly — including by direct award for requirements below the relevant thresholds — without advertising the contract separately.


    Why not talk to us?

    You can use the form to send a message if you'd like a callback from one of our team.

    Alternatively, you can contact us on:

     Wales - 01437 76 33 33
     South West - 01579 68 60 01
     - superfast@dragonwifi.co.uk

    You'll be answered by a human in our office!


    Public Sector Technology
    Frequently Asked Questions